Information We Collect

Personal Information You Provide

When you contact us, submit an inquiry form, request product samples, or engage in business correspondence, we may collect the following information:

• Full name and job title
• Company name and business type
• Email address and phone number
• Mailing or shipping address
• Product requirements, order details, and related business communications

Automatically Collected Information

When you visit our website, our servers may automatically record certain technical data, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support
• Processing orders, sample requests, and shipping arrangements
• Sending product catalogs, quotations, and relevant business communications
• Improving our website, products, and services
• Complying with legal obligations and resolving disputes
• Maintaining security and preventing fraud

Marketing Communications: We may send you product updates and industry news relevant to your business. You can opt out at any time by contacting us or clicking the unsubscribe link in any email.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted partners who assist us with logistics, payment processing, IT services, or email delivery, under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Consent: With your explicit consent for any purpose not described in this policy.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to taking all commercially reasonable steps to safeguard your data.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand website usage patterns and improve our services.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality such as navigation and access to secure areas.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized usage data.
• Preference Cookies: Remember your settings and preferences (e.g., language, region) to provide a more personalized experience.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Business correspondence and transaction records may be retained for the duration of our commercial relationship and for a reasonable period thereafter to comply with legal, accounting, and reporting obligations.

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: Withdraw your consent to marketing communications at any time.
• Portability: Request your data in a structured, commonly used format.
• Restriction: Request that we limit the processing of your information under certain circumstances.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

International Data Transfers

As a China-based company serving global customers, your personal information may be transferred to and processed in the People’s Republic of China or other jurisdictions where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

EU/EEA Users: If you are located in the European Economic Area, we comply with applicable GDPR requirements for cross-border data transfers and implement standard contractual clauses or other appropriate mechanisms where necessary.

Children’s Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: